RockLens Privacy Choices
Your collection is stored on your device. RockLens gives you direct controls for export, deletion, and support.
Export your collection
In RockLens Settings, choose Export Data to create a copy of your saved collection for a destination you select.
Delete on-device data
In Settings, choose Delete All Data to remove saved specimens, photos, notes, optional locations, queued scans, and local feedback from this device.
Data that deletion does not reset
The random quota identity and Support ID remain so deletion or reinstall cannot reset lifetime and daily scan limits. Provider records follow the retention periods in the privacy policy.
Access or delete retained scan history
When scan operations are enabled, you may email us with your exact Support ID to request a copy or deletion of the linked scan history retained for up to 30 days. A Support ID identifies an app installation but does not authenticate a person. Deleting this history does not reset quota identity. Anonymous daily totals retained for up to 397 days cannot be linked back to your Support ID.
Ask for help
For privacy or support questions, email [email protected].